SHIPPING AND RETURNS
FREE USPS 2-3 DAY PRIORITY SHIPPING ON ALL US ORDERS + HASSLE FREE RETURNS!
Orders placed Friday-Sunday will be Process on Monday.
RETURNS AND EXCHANGES
All items purchased on Redboutiques.com are eligible for a full refund, minus our shipping charges, if returned within 15 days of purchase.
You will have up to 30 days after items have been purchased to exchange for anything else on the website.
Items greatly discounted or marked final sale are only entitled for store credits. Any garment on or above 25% off is considered greatly discounted.
EXCEPTIONS TO RETURNS AND EXCHANGES
All item purchased from store location could be returned to store for exchange or store credit up to 15 days after item have been purchased.
Shipping charges: All shipping charges on items purchased are not refundable.
Holiday purchases: Throughout November 10th to December 25th, we will accept returns after 30 days.
Damaged items: If any item is received damaged, please contact customer service.
RETURN AND EXCHANGE CONDITIONS
Items returned or exchanged must be unwashed, unworn, unused and with all original tags in tact. Please be aware of any deodorant or makeup running on dresses or tops.
SENDING BACK A RETURN OR EXCHANGE:
To ship an item back to Redboutiques:
1. Indicate on your invoice whether you are returning or exchanging the item.
2. For exchanges, please indicate the desired size. We recommend contacting customer service to ensure that we have the merchandise and correct size you would like to exchange your item for before sending your purchase back:
3. Pack and return your item/invoice into a USPS bag or box. Please note: You MAY NOT return any items purchased online in store.
75 Middle Neck Road
Great neck,NY 11021
AUTHENTICITY AND WARRANTY:
Redboutiques only carries items that are authentic and purchased straight from the company. Please keep in mind that these items may not always be completely free of errors, and garments with distressing are prone to an increase chance of wear and defect.
Customers are welcome to return any item that they are unhappy with and all customers in the US have Hassle free return on all merchandise.
Many products do wear out or develop holes over time with extended use. Redboutiques guarantees all products to be free of such problems for the first 90 days. In the case that such a problem occurs after 90 days from the time of purchase, we will attempt to assist with repairs if these services are available by the company. However, we will not provide a full replacement or refund after 90 days of purchase if these items are not mended by the company. Any garment to develop wear or holes BEFORE the 90 days is eligible for a refund or replacement.